Privacy Policy
Last updated: 2026-07-26
This Privacy Policy explains how DEVMORE INNOVATIONS ("Mumbai Resto", "we", "us") collects, uses, and protects personal data when you use our platform website, admin dashboard, and related services (collectively, the "Platform").
This policy applies to restaurant owners, staff, and platform users. Privacy practices for diners ordering from a restaurant may also be described in each restaurant's own privacy policy on their storefront.
1. Data controller
Data fiduciary: DEVMORE INNOVATIONS
Address: Mumbai, Maharashtra, India
Email: support@mumbairesto.in
Grievance contact: support@mumbairesto.in
2. Information we collect
Account and business information
- Restaurant name, slug, branch details
- Owner/manager name, email address, phone number
- Billing and subscription information
Usage and technical data
- Log data (IP address, browser type, device, timestamps)
- Admin activity necessary for security and support
- Cookies and similar technologies (see Section 8)
Payment data
- Payments are processed by third-party providers (e.g. Razorpay, Stripe). We do not store full card numbers on our servers.
Data you upload
- Menu content, images, settings, and other content you add to the Platform
3. How we use information
We use personal data to:
- Provide, maintain, and improve the Platform
- Authenticate users and secure accounts
- Process subscriptions and communicate about your account
- Provide customer support
- Comply with legal obligations and enforce our Terms
- Send service-related notices (you may opt out of marketing where applicable)
4. Legal basis
We process data based on contractual necessity, legitimate interests (security, product improvement), consent where required, and legal obligations under applicable Indian law.
5. Sharing with third parties
We may share data with service providers who assist us, such as:
- Hosting & database (e.g. cloud infrastructure)
- Payment processors (Razorpay, Stripe)
- Email / notifications
- Error monitoring & analytics (if enabled, e.g. Sentry)
We require processors to handle data only for specified purposes and apply appropriate safeguards. We do not sell your personal data.
6. Data retention
We retain account data while your subscription is active and for a reasonable period afterward for legal, tax, and dispute resolution purposes. You may request deletion subject to legal retention requirements.
7. Your rights
Subject to applicable law (including the DPDP Act), you may have the right to:
- Access and obtain a copy of your personal data
- Correct inaccurate data
- Request erasure where applicable
- Withdraw consent where processing is consent-based
- Lodge a grievance with us and, where applicable, with the Data Protection Board of India
To exercise rights, contact support@mumbairesto.in.
8. Cookies
We use essential cookies for authentication and security. We may use analytics cookies to understand Platform usage. You can control cookies through browser settings; disabling essential cookies may affect functionality.
9. Security
We implement technical and organizational measures appropriate to the nature of the data, including encryption in transit (HTTPS), access controls, and tenant isolation. No method of transmission over the Internet is 100% secure.
10. International transfers
If data is processed outside India by subprocessors, we take steps consistent with applicable law to protect that data.
11. Children's data
The Platform is intended for business users and is not directed at children under 18.
12. Changes to this policy
We may update this Privacy Policy. We will revise the "Last updated" date and, where required, provide additional notice.
13. Contact
Privacy & grievances: support@mumbairesto.in
DEVMORE INNOVATIONS, Mumbai, Maharashtra, India
Each restaurant on Mumbai Resto may collect additional customer data through their storefront; that processing is governed by the restaurant's own privacy policy.